Field Coordinator/ Senior Field Coordinator (FT002)
Job Description
Our Client’s is an insuretech firm that provides agriculture insurance design and execution services, specialising in index based insurance and are backed by top tier VC investors who have invested more than $25 million in the business. Since 2015 they have provided climate insurance to 15.4 million smallholder farmers, 41% of which were women across 19 markets in Africa and Asia who pay an average of $6.8 per season to insure their crops. So far they’ve unlocked over $2.22 billion of capital from local and international insurance markets for climate risks since we started in 2015 and paid out $40.8 million to our client farmers.
Our Client is a fast-paced space, constantly adapting to new opportunities and challenges and we are made up of a high-performance, multi-cultural team. We expect our team to value performance, results and professionalism.
Under the direct supervision of the Field Associate Manager – Ethiopia the Field Coordinator/ Senior Field Coordinator-Ethiopia, you will provide full support to the field team with all necessary project activities to ensure maximum efficiency on the ground. The ideal candidate learns quickly, is resourceful and has experience managing teams and running a field project.
You will
- Participate in field agents’ recruitment; select, assign, schedule, coach, counsel and discipline employees.
- Manage field agents.
- Conduct field agents training.
- Assist in client training/mobilisation/workshops
- Manage and support for crop cut exercises.
- Manage support for yield index insurance payouts, if necessary.
- Data collection and data management: that is, refining the study design and survey instruments, overseeing and monitoring data collection exercises using the Business Intelligence dashboard and assisting with data quality queries.
- Coordinate with client, field staff, and insurance auditors.
- Escalate issues experienced in the field.
- Help to go to the field to diagnose issues when required.
- Help set project budgets, record keeping for expenses and reconciliation against the budget for each project.
- Help with internal data audits when required.
- Handle and resolve customer complaints from farmers and stakeholders as needed.
- Assist in product launches when required.
- Identify good performers, and transparently and honestly reports on non-performing staff.
- Clear and consistent communication up and down the reporting lines.
You have
- A BSc degree in Project Management, Agricultural Economics, Plant Science, Agribusiness or a degree in Business/ management related field.
- 2+ years of experience working with clients, project teams, farmers, field teams and agro dealers.
- You are located closer to the location of job locations specified above.
- Experience in data collection and data management.
- Skills to interact with clients, farmers, field teams and agro dealers.
- Ability to work independently in a multi-disciplinary, multi-institutional, and multicultural environment
- Excellent communication organizational skills
- Fluency in local language (Amharic, Afan Oromo and Tigringna) and English
- Intermediate Excel skills is an added advantage
Work environment
- Our team is deeply field based. We hire from the areas that we are working, rather than focusing on hiring only from capital cities or major metropolitan areas.
- The individuals best suited for these positions are those who are comfortable speaking in relevant local languages and moving around rural areas frequently.
- Everyone needs to be able to work “on the go”: staff are expected to call into conference calls multiple times a week, and to submit communications on email and other mediums throughout the week. While it is difficult to keep a phone and other devices charged while working in rural areas, the best employees plan their movements well enough to ensure being in contact at the right times.
They Offer
- Growth potential: Our client work in over 19 countries across Africa and Asia, and by 2023, have facilitated crop insurance cover to over 5 million farmers, 40% of which are women. We are a for profit, and have raised over $25 million from leading venture and institutional investors as well as developed philanthropic relationships with private foundations and bilateral donors such as the Bill & Melinda Gates Foundation and German Insure Resilience Solutions Fund that have accelerated investments in our target markets.
- Market Leader: our Client is by far the market leader in it’s category with 11m farmers insured as of 2023.
- Solid: Our Client has been funded by leading venture capital investors (Omidyar Network, ACCION, MercyCorps) and global philanthropic institutions (MasterCard Foundation, CGAP/World Bank as well as the Bill and Melinda Gates Foundation).
- Respected: Winner of the Singapore FinTech Festival 2019, Winner of The InsureTech of the Award, Africa. Featured on TED talks, The New York Times, The Economist.
- Impact and creation: This is a high-impact role, that offers a unique opportunity to bring the company to the next level, whilst developing new strategies, approaches and ideas.
- Leadership: The founders & CEO foster a culture of transparency, respect, high performance, pragmatism, execution and personal development.
- Purpose: Our client is going through a second phase of accelerated growth that will naturally provide professional development, whilst contributing to the financial stability of small farmers in the emerging markets.
- Remuneration: Competitive base salary accordingly with seniority and experience, commission on closed sales and an employee share option plan that offers an attractive equity upside.
Their Process
Stage 1 The Culture Interview: Your complete applications will be reviewed and those shortlisted will be invited for a culture interview to understand if you have Pula DNA
Stage 2 The Technical Interview: Those that pass the culture interview will be invited to complete an assignment that will give you a good sense of what working at Pula is like. This way you will get to know if you like the job, and we get to know you. Those with completed assignments will be invited for a technical interview with the hiring manager.
Stage 3 The Panel Interview: Those that pass the technical interview will be interviewed by a panel of future colleagues who you will be working with at Pula so you can get to know your new colleagues and they can get to know you.
Stage 4 The Reference Check: as described 🙂
Stage 5 Offer: If you have gotten this far, you may pat yourself on the back- as you’ll receive an offer!
*Note: By submitting your application, you accept that iWIA will conduct pre-employment screening such as reference and screening checks.
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