CRM Software Engineer (DT001)

24 September, 2024
Application ends: 18 October, 2024
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Job Description

Our Client is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, our Client seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.

Reporting to the Technical Lead- CRM Planning Lead, the CRM Software Engineer will work in cross functional team composed of architects, software engineers, customer journey experts to develop Customer Relationship Management capabilities used by customer-facing users across contact center, retail, and enterprise business.

You will

The Application development duties include but not limited to analysis, design, development, testing, documentation of the new and existing functionalities; stress and security validations to ensure integrity of the CRM platform; maintenance and fault management.

You have

  • BS/MS degree in Computer Science, Engineering or a related subject
  • Knowledge of:
    • Amazon Web Services (AWS)
    • Analytical capacity
    • Software development
    • HTML
    • Cascading Style Sheets (CSS)
    • JSON
    • Agile methodologies
    • Programming
    • Object Oriented Programming (OOP)
    • XML
  • Fluency in English both oral and written (B2-C1)

*Note: By submitting your application, you accept that iWIA will conduct pre-employment screening such as reference and screening checks.Senior

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