NOC Engineer (GE002)

2 September, 2024
Application ends: 30 September, 2024
Apply Now

Job Description

Our Client is a Pan-African provider of solar and hybrid power solutions, offering its systems on a Power Purchase Agreement (PPA), fixed monthly fee lease, or buy-out basis. All their solutions are accompanied by comprehensive maintenance services, to ensure the solutions run 365 days a year. They are currently operational in seven countries including Nigeria, Ghana, Togo, Senegal, and Ivory Coast, and have recently launched in South Africa and Tanzania.

They are seeking to engage a competent and experienced NOC Engineers who will monitor all power systems on the dedicated monitoring platforms and escalate faults on any power system. We are seeking hardworking, motivated, and well-organised individuals with a focus on continuous improvement to exceed expectations.

You will

  • Provide 24/7 monitoring of hardware, power and environmental alarms on customer equipment by utilizing network monitoring and surveillance software.
  • Maintain network by troubleshooting and identifying fault and outage location.
  • Create trouble tickets and assign tickets to field resources and track ticket till closure.
  • Escalate fault to field team and assist in testing of equipment till resolution.
  • Perform test and simulation of alarms, testing backup systems procedures and updating documentation.
  • Ensure all systems on the network are reporting on monitoring platform and escalate any not reporting.
  • Facilities maintenance (monitoring and management of Inverters, generators, power usage, running health and safety checks).
  • Preparing shift report to reflect activities carried out during the shift.
  • Prepare monthly ticket analysis to show status of all tickets raised during the Week/Month/Year.

You have

  • Minimum of a bachelor’s degree in Engineering or relevant discipline
  • A minimum of 3 years’ work experience in a network operating centre, analysing system and network performance using monitoring and graphical data
  • Self-motivation and demonstrate a sense of ownership with high level of commitment and the ability to thrive under pressure
  • Excellent communication skills and ability to lead and work well in teams
  • Discretion in dealing with sensitive information
  • Highly organised with ability to manage multiple projects in parallel and prioritize competing demands, passion for renewable energy
  • Demonstrated proficiency with Microsoft Office (Microsoft Excel and PowerPoint in particular)
  • Fluency in English both oral and written (B2-C1)

They offer

  • Opportunity to work in a forward-looking, innovative company, with international group of colleagues
  • Unlimited career opportunities – depending on achievements and personal development
  • A competitive salary and benefits package with long term prospect in a fast-growing company

*Note: By submitting your application, you accept that iWIA will conduct pre-employment screening such as reference and screening checks.

*Note: Our client is an equal-opportunity employer committed to promoting diversity and inclusion in the workplace. They prohibit all forms of discrimination and harassment based on race, colour, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other characteristic protected by federal, state or local law. Qualified women are encouraged to apply.